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Customer Success Stories: Transforming Restaurants with Fresh Tortillas

Corn tacos

At Tortilla Masters, we believe in providing a solution that transforms restaurant kitchens. One such success story comes from Christopher Haydostian, chef and owner of Reunion 19 in Austin, Texas. Specializing in California-style Mexican cuisine, Christopher shares how the TM-105 tortilla machine has changed the way his kitchen operates.

The Challenge: Freshness & Consistency

Running a successful taco shop in the heart of Austin is no easy feat. Christopher wanted to bring a fresh, authentic flavor to his customers, using fresh masa to create tortillas that tasted just like the ones made by hand at home. However, producing this level of quality consistently, especially during peak times, posed a significant challenge.

“We believe in having a fresh product every time. Using fresh masa takes our dishes to the next level—it’s like someone’s abuelita is in the kitchen making tortillas for you,” says Christopher. But the manual process of making tortillas by hand was labor-intensive and time-consuming.

The Solution: The TM-105 Tortilla Machine

Christopher set out to find a solution that could speed up production without sacrificing quality. After researching options online, he discovered Tortilla Masters. The TM-105 tortilla machine caught his eye for its small footprint, ease of use, and production capabilities—all of which fit perfectly in Reunion 19’s small kitchen.

“The machine was a game-changer for us. It fits in tight spaces and produces up to 800 tortillas an hour! It’s easily five times faster than making tortillas by hand,” Christopher shares.

The Results: Speed, Consistency, and Customer Satisfaction

The TM-105 instantly increased the kitchen’s production speed. “We can produce tortillas super quickly, even on a busy night when we run out. We just fire up the machine and make fresh tortillas in no time,” Christopher explains.

The machine also brought another crucial advantage: consistency. “Our tacos are the same every time—same size, same thickness, same quality. Whether you come today or in a year, the tortillas will always be just right,” Christopher says. This consistency keeps customers coming back, knowing they can expect the same high-quality product with every visit.

Business Impact: Efficiency and Expansion

From a business perspective, the TM-105 has significantly reduced labor costs by cutting down the time it takes to prepare tortillas. With the machine handling the heavy lifting, Christopher’s kitchen team can focus on other important tasks, boosting overall efficiency.

Christopher is so impressed with the TM-105 that it has become a core part of his expansion plans. “Whenever we expand, we will have a Tortilla Masters machine in every unit. It’s essential equipment for us,” he says.

Conclusion: A Recipe for Success

Christopher Haydostian’s story is one example of how the TM-105 tortilla machine can transform a restaurant’s operations. By ensuring speed, consistency, and quality, the machine allows restaurants to focus on what they do best—delivering delicious, authentic food to their customers.

At Tortilla Masters, we’re proud to be a part of Christopher’s journey and the success of Reunion 19. If you're looking to take your restaurant to the next level with fresh, consistent tortillas, the TM-105 could be your solution.

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