Ventura Flex^® Frequently Asked Questions

How much does it cost?

At Tortilla Masters, we do not sell our machines directly. Instead, you can purchase them through one of our authorized dealers. The cost of our tortilla machine is approximately $7,381.

What justifies the cost?

Built in the USA with High-Quality Materials
Our machines are manufactured in the United States using the finest materials available. This ensures durability and longevity, providing you with a reliable piece of equipment that stands the test of time.

NSF and ETL Certified
Our tortilla machines meet the highest standards of safety and sanitation, being both NSF and ETL certified.

Engineered for Reliability
Designed and engineered to provide seamless operation, our machines are built to minimize downtime and maximize efficiency. You can trust that our machines won’t give you any issues, allowing you to focus on what matters most – delivering delicious, authentic tortillas to your customers.

Premium quality requires an investment. However, the value you get from our machine goes beyond its initial cost. When you consider the significant amount of labor and time saved, the machine essentially pays for itself in just a couple of months. So while the upfront investment is $7,381, the long-term benefits and savings make it a smart, cost-effective choice for any restaurant serious about offering top-quality tortillas.

What types of tortillas can it make?

Our machine is specifically designed to make only corn tortillas. These can be made from masa harina or nixtamalized corn.

How many tortillas can it produce per hour?

With our machine, you’ll be able to produce 14 tortillas per minute. That’s over 800 premium corn tortillas per hour.

What are the machine’s dimensions?

The dimensions of our tortilla machine are 2x2 feet, making it compact enough to fit into most kitchen spaces.

Can I change the size and thickness of the tortillas?

Yes, you can easily adjust the size and thickness of the tortillas. The machine comes with a 6" cutter, and we offer additional cutters for purchase, allowing you to make tortillas ranging from 4" to 7". The thickness can also be adjusted from 1mm to 2mm.

Is it easy to operate and maintain?

Absolutely! Our tortilla machine is very user-friendly and designed for ease of use. Anyone can operate it with minimal training. Cleaning is also quick and straightforward, with a cleanup time of only 10 minutes.

What kind of training is provided with the purchase?

We offer a variety of training resources, including many instructional videos available on our website. Additionally, our customer service team is very responsive and reliable, and we offer video calls to assist our customers with any questions or issues.

Are there financing options available?

Some of our dealers offer financing options. You would need to discuss the specifics with the dealer you are purchasing from to work out the details.

What is the warranty period and what does it cover?

Our tortilla machine comes with a 1-year warranty covering both labor and parts. For more detailed information, please refer to our warranty page.

How can I get replacement parts and support?

We provide reliable customer service and support. You can order replacement parts directly from our website or through the dealer you are working with. Our team is ready to assist you with any needs.

What voltage does the machine operate on?

Our tortilla machine operates on 115 volts, making it suitable for standard electrical outlets.

What is the lead time for delivery after placing an order?

Our tortilla machines are in stock and ready to ship. Once you place your order through an authorized dealer, you can expect delivery within 3-10 business days. Please check with your dealer for specific shipping times to your location.